Coffee is roasted to order in 21 pound batches. To ensure freshness, we roast and ship coffee orders according to our current production schedule: Monday and Wednesday.

Orders placed by 8:00 am (PT) on a production day are shipped the same day.

For example...

  • Orders placed before 8:00 am (PT) on Monday are shipped on Monday.
  • Orders placed after 8:00 am (PT) on Monday, but before 8:00 am (PT) on Wednesday, are shipped on Wednesday.
  • Orders placed after 8:00 am (PT) on Wednesday are shipped the following Monday.
Equipment Orders

All equipment orders are shipped the next business day, Monday through Friday. If you have additional questions regarding our ordering policies, please see our FAQs. Or email us at coffeequestions@drinktruenorth.com.

Please allow an extra business day for orders placed on a postal holiday.